Menu
Reply
  • 7
  • 0
  • 0
crazygoog
Tuning in
95 Views
Message 1 of 4
Flag for a moderator

Sky Sports app, device limit reached

I got a new phone a couple of months ago, and since then I've tried to sign into sky sports app to watch live footy, but it says device limit reached. TV anywhere app is showing my phone perfectly fine, so why is sky app saying otherwise?
0 Kudos
  • 21.02K
  • 771
  • 1.56K
Forum Team
Forum Team
67 Views
Message 2 of 4
Flag for a moderator

Re: Sky Sports app, device limit reached

Hi crazygoog, 

 

Thanks for your post and welcome to the forums. 

 

I'm really sorry to hear that you're getting an error when trying to use the Sky Sports app. 

 

Sky and TV Anywhere are on different platforms so any changes made to one need to be made to the other too. 

 

Log in to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports

Delete a device you no longer want registered and then attempt to stream from the device you do want registered. 

 

Has this made any difference?

 

Let me know Smiley Happy

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



  • 7
  • 0
  • 0
crazygoog
Tuning in
53 Views
Message 3 of 4
Flag for a moderator

Re: Sky Sports app, device limit reached

Thank you very much! Worked perfectly.
0 Kudos
  • 21.02K
  • 771
  • 1.56K
Forum Team
Forum Team
28 Views
Message 4 of 4
Flag for a moderator

Re: Sky Sports app, device limit reached

Hi crazygoog, 

 

Thanks for coming back to us and letting us know things are now working for you. 

 

If you have any further issues please just let me know Smiley Happy

 

Don't forget, anything you ever need to know about TV Anywhere can be found here: 

 
 
Take care,
Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out