Menu
Reply
  • 26
  • 0
  • 2
cantonbean
Tuning in
74 Views
Message 1 of 3
Flag for a moderator

Sky Sports and Sky Movies App double registration issue!

It was annoying enough that after an incremnetal software update on my new pixel c that i had to remove and reregister to use these apps (which Sky Sports isn't even tablet optimised vs Sky Go!) but after doing so on Sky Sports I now can't access the movies app as saying maximum devices! Stupid as surely these apps are linked like with Sky!

0 Kudos
  • 26
  • 0
  • 2
cantonbean
Tuning in
55 Views
Message 2 of 3
Flag for a moderator

Re: Sky Sports and Sky Movies App double registration issue!

anyone?

0 Kudos
  • 20.93K
  • 768
  • 1.56K
Forum Team
Forum Team
43 Views
Message 3 of 3
Flag for a moderator

Re: Sky Sports and Sky Movies App double registration issue!

Hi cantonbean, 

 

I'm sorry to hear you are having an issue re-adding your device for use with the Sky apps. 
 
The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 
 
You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 
 
I have reset the Sky platform for you now so your Android device is no longer registered and you have 1 change to use to add the new device. If you try streaming now, it should work. 
 
Keep me posted.
Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos