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mungo54
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Sky Sports Live Stream

I'm getting the message 'You have reached the limit for registered devices' while trying to watch Sky Sports Live Stream. I updated my device in the Virgin device settings page but this information doesn't seem to be reaching Sky. Can anyone please help?

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Re: Sky Sports Live Stream

Hi mungo54,

 

Thanks for your post and I'm sorry to hear you are having an issue adding your device for use with the Sky apps. 

 

The TV Anywhere and Sky platforms are separate and therefore not synced so any changes made to one, also need to be made to the other. 

 

You can manage the devices you have registered for use with the Sky platform by going to anywhere.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

 

I have reset the Sky platform for you now so there are no devices and you have 1 change to use to add the new device. If you try streaming now, it should work.

 

Keep me posted.

Kath_F
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