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ggsbrother
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Sky Sports App

I've downloaded the above app to my Samsung tablet but I can't see where to log in using my virgin  media details. I have Sky Sports in my package so I don't want to pay again to Sky. Any clues?

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Superuser
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Re: Sky Sports App

I don't have the Android version of the app but on my iPad version the login page has a sign on part for Sky customers on the left and two push buttons for Virgin Media or NowTV customers to push on the right.

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Forum Team
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Re: Sky Sports App

Hi ggsbrother

Thanks for posting on the community.

Sorry to read that you're unable to sign in on Sky Sports.

If you click on the Menu button, then Sign In, there should be a Virgin Media logo at the bottom. When you click on this you should be able to type in your details for sign in.

Do you have this on your Samsung Tablet?

Hope to hear from you soon

Sam


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Superuser
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Message 2 of 8
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Re: Sky Sports App

I don't have the Android version of the app but on my iPad version the login page has a sign on part for Sky customers on the left and two push buttons for Virgin Media or NowTV customers to push on the right.

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Forum Team
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Message 3 of 8
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Re: Sky Sports App

Hi ggsbrother

Thanks for posting on the community.

Sorry to read that you're unable to sign in on Sky Sports.

If you click on the Menu button, then Sign In, there should be a Virgin Media logo at the bottom. When you click on this you should be able to type in your details for sign in.

Do you have this on your Samsung Tablet?

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


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ggsbrother
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Re: Sky Sports App

Thanks for the reply. I can be up and running now.
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ggsbrother
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Re: Sky Sports App

Thanks a lot. I can be uo and runnng now.
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Forum Team
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Re: Sky Sports App

Hi ggsbrother,
 
Thanks for letting coming back and us know things are resolved now. 
 
If you have any further issues you know where to find me. 
 
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
 
Take care. 
 
Kath_F
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Debbier3
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Message 7 of 8
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Re: Sky Sports App

I've got the sky sports app on my iPhone...but it won't let me watch live sky sports...when I try to add a new device,it says 'sorry no device changes left this month!!' But I haven't made any changes!!! When I ring virgin media,they don't seem to know how to do it!!!!
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Re: Sky Sports App

Hi Debbier3,

 

Thanks for your post and apologies to hear you are having an issue watching Sky Sports. 

 

Using your forum credentials, I have logged in to your account and added a device change for you to register your device. Just attempt to stream from the Sky Sports app and this will register it automatically. 

 

Let me know if you have any further issues. 

 

Thanks,

Kath_F
Forum Team

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