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Sky Sports App Issue

Sky sports app is not working despite being logged in via virgin and using my virgin app successfully with other channels.

Keep getting 1) hangs and then an unexpected error code 801 or 2) nothing happens beyond home screen of Sky Sports Sports App appearing or 3) App crashes.

No previous problems, have only one device registered have checked with anytime and all seems well. Disappointed to miss shows tonight. Have restarted both apps on my phone to no avail.

Please advise.
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Re: Sky Sports App Issue

Hi mccrosss,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with the Sky Sports app via TV Anywhere.

Has this been sorted out for you?

I've been able to check the Sky server and can see that you have registered a device. 

You can also check out our online Help pages for the Sky apps via TV Anywhere here: Watching Sky Cinema and Sky Sports on the go

If you are still having a problem with this, please let me know.


Kind regards,


Virgin Media Forum Team


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