i am am a Sky sports subscriber with Virgin Media, but I am unable to sign in to the Sky Sports App on my iPad. When I try to sign in using the Virgin Media log in (double checked I am trying in the right place), I get an error message saying 'There was an unexpected error'.
I have also tried this on a web browser on my laptop and get the same outcome.
I have the same issue whilst trying to log in to Sky Sports site to watch Man City v Chelsea. I was able to log in fine for the earlier Leicester v Man Utd game. The same details work fine for MyVM. I have tried many times now, also tried clearing cache etc.
Edit: This is using Chrome on my Macbook and accessing it via anywhere.virginmedia.com
I have this issue too, but it has not been a problem in the past either using my login or this laptop. I see there is another thread with someone getting the issue so looks like there's a general problem.