I can not use the sky sport app on my ipad, I get error message 1020 when trying to watch anything. I phoned customer support twice but they were unable to help. It was left more or less a sky issue. I have reinstalled IOS on my pad and deleted from my devices etc but you only get two goes per month. Anyone else have this problem, Did you get it sorted. I don't really want to spend more time on the phone with VM support.
Hi, Yes I can sign in ok and view the homepage etc I just can not stream video, if i click to view one of the channels I get the error message, a temporary error has occurred, error 1020. I can use the sky movie app to watch movies with no problem, just the sports app.
Same again, " a temporary error has been encountored please try again later. error 1020" I can open the sky sports app, it is just when i click watch now, i get the message. Also there is no issue watching movies on the sky movie app.
I am trying a few things from the sky forums but i have no device changes left, I deleted the iPad and was going to re-add it but it says I have none left this month although I have not carried out any changes this month. Can reset this and allow me to add it again. Thanks