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paw62
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Sky Cinema and Sky Sports stop working after 10 minutes

Sky Cinema and Sky Sports stop working after 10 minutes watching these channels on my computer I am using windows 10 Firefox Browser I have tried it with Internet Explorer and it just does the same stops after 10 minutes.  I have changed Anti Virus and that as made no difference.

 

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Re: Sky Cinema and Sky Sports stop working after 10 minutes

How very strange paw62,

 

Really sorry about this.

 

I can see that your devices are still showing as registered correctly as well.

 

I've checked the area fault list and there was an issue raised and closed on 05/09/2016 relating to intermittent TV Anywhere service.

 

Let us know if you're still having problems with this.

 

Many thanks,

 

Nat_J


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paw62
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Re: Sky Cinema and Sky Sports stop working after 10 minutes

Thank You Nat J for your  reply Sky Sports  & Sky Cinema still stop Working after 10 minutes of watching these channels on my computer.

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Re: Sky Cinema and Sky Sports stop working after 10 minutes

Hi paw62, 

 

Thanks again for coming back to us on this Smiley Sad 

 

Can you please try another device? As all attempts are failing on this PC we need to rule that out as being the cause Smiley Happy

 

Let us know how it goes. 

 

Thanks,

Kath_F
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