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Message 1 of 4 (87 Views)

Sky Cinema App

My sky cinema keeps telling me device limit reached, but I only have 2 devices and re-registered my iPhone but still to no avail. My tablet works fine but not my phone :s
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Registered: ‎04-07-2016
Message 2 of 4 (53 Views)

Re: Sky Cinema App

Hi FR1N93,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with Sky Cinema.

 

I've located your account, removed the phone as a device and added another device change for you. I'd like you to uninstall/reinstall the app from your phone then try re-registering it as a device.

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Message 3 of 4 (46 Views)

Re: Sky Cinema App

Hi there,


It's not letting me add my device as I don't have any device changes left lol

Thanks anyway
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Message 4 of 4 (19 Views)

Re: Sky Cinema App

Hi FR1N93,

 

Sorry to hear you're still having trouble.

 

I've added another device change for you. Can you try re-registering for me?

 

Speak soon

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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