Menu
Reply
  • 2
  • 0
  • 0
Tyron_Rice
Joining in
127 Views
Message 1 of 4
Flag for a moderator

Sign In Issues With Virgin Anywhere App (IOS)

Every time I try to sign in it says the username or password is incorrect which it is most definitely not. I've been trying for about 4 days and I have tried just about everything, am I missing something?

0 Kudos
Reply
  • 20.98K
  • 770
  • 1.56K
Forum Team
Forum Team
96 Views
Message 2 of 4
Flag for a moderator

Re: Sign In Issues With Virgin Anywhere App (IOS)

Hi Tyron_Rice, 

 

Thanks for your post and welcome to the forums. Apologies to hear that you are having an issue trying to sign in to TV Anywhere on your device.

 

What OS are you running on your device? 

Do you have an active TiVo® subscription?

 

Make sure you are typing in the username and password and not allowing the phone to Autofill the information.

 

Try signing in to the website as opposed to the app to see if you are able to log in there. 

 

Let me know how it goes. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 2
  • 0
  • 0
Tyron_Rice
Joining in
95 Views
Message 3 of 4
Flag for a moderator

Re: Sign In Issues With Virgin Anywhere App (IOS)

Thanks for the reply, it's all fine now, I got it to work. I just tried to log in once a day and it logged me in randomly a couple of days ago.

0 Kudos
Reply
  • 20.98K
  • 770
  • 1.56K
Forum Team
Forum Team
89 Views
Message 4 of 4
Flag for a moderator

Re: Sign In Issues With Virgin Anywhere App (IOS)

Hi Tyron_Rice, 

 

Thanks for coming back to me on this Smiley Happy

 

Am glad all is working again for you now. If you have any further issues with this, pop back and let me know as we'll happily check things out.

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply