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alochwill
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Resetting registered devices for TV anywhere

Hi

 

I have messed up my registered devices on TV anywhere and can now watch nothing at all. Is it possible to get all devices removed so I can start again without having to wait until September?

 

Many thanks 

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Re: Resetting registered devices for TV anywhere

Hi alochwill, 

 

Thanks for your post and apologies to hear you are having an issue resetting your registered devices. 

 

In order to help you with this I'll need to go into the account and check a few things but I have been unable to locate your account and need some information from you so that I can resolve this issue.

 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little envelope at the top right hand side of the page to access your inbox.

 

Speak soon,

Kath_F
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alochwill
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Re: Resetting registered devices for TV anywhere

Many thanks - I have replied to your private message.
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Re: Resetting registered devices for TV anywhere

Hi alochwill, 

 

Thanks for coming back to me so quickly on this Smiley Happy 

 

I've gone into the account this morning and added a device change for you. Currently there are no devices registered for TV Anywhere so no need to remove any before starting. 

 

If you try registering your device now, things should work. 

 

Let me know how you get on. 

 

Thanks,

Kath_F
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alochwill
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Re: Resetting registered devices for TV anywhere

Thank you - I will give it a try and let you know.

Thanks!!
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Re: Resetting registered devices for TV anywhere

Thanks for responding alochwill,

 

Please let us know if you require any further assistance with this!

 

Take care,

 

Nat_J


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alochwill
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Re: Resetting registered devices for TV anywhere

Thank you so much - all working now! 😄👍🏻

Kind regards

Laura

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