The Windows laptop which I used to watch to Anywhere TV from the website is now broken so I have de-registered it. In order to force the prompt 'Register new Device' (as suggested in a reply to someone else!), I went onto Live TV and clicked on a program currently showing on Channel 4 . . . . . I didn't get the prompt from that action or several other channels I have tried.
How do I get my new Windows Surface Pro tablet (running Win 10) to be recognised by Virgin and registered in My Devices.