My laptop does not automatically register as a device for sky sports when I log into the sky sports website and attempt to stream live tv. I get a spinning blue circle and then a black screen. I have a free slot shown on the virgin media device setting under the sky sports/cinema menu. I am able to watch the other virgin tv channels as expected.
I have tried safari, IE11 and FireFox. None of them allow me to register the device and watch sky sports. The same is also true for sky cinema.
I have reinstalled silverlight, deleted history, cache etc, tried repairing as suggested by earlier forums and nothing has any effect. Cookie settings are set to always allow and the DRM setting is ticked in silverlight. I have now exhausted all ideas.
i am using Windows 10. There were no issues with Windows 7.