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Albert60
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Registered devices

I have 2 devices registered for TV anywhere. My laptop and my mobile. I can get the TV on my mobile but when I try to watch Sky Sports on my lap top a message comes up saying I have to many devices registered. I can watch other TV channels without any problems, whats gone wrong or going on.

 

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Re: Registered devices

Hi Albert60,

 

Thanks for your post and welcome to the forums. It's lovely having a new face on board with us Smiley Happy

 

Apologies to hear you've been having an issue trying to stream Sky Sports. 

 

I have gone in to your account today and added a device change for you. If you can try streaming for me from the laptop you want to use it will register automatically. 

 

Has this resolved things or do you still get that error? 

 

Come back and let me know. 

 

Thanks,

Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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Re: Registered devices

Hi Albert60,

 

Thanks for your post and welcome to the forums. It's lovely having a new face on board with us Smiley Happy

 

Apologies to hear you've been having an issue trying to stream Sky Sports. 

 

I have gone in to your account today and added a device change for you. If you can try streaming for me from the laptop you want to use it will register automatically. 

 

Has this resolved things or do you still get that error? 

 

Come back and let me know. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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Albert60
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Re: Registered devices

The problem has been resolved . Thank you very much
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Re: Registered devices

Hi Albert60,

 

Thanks for coming back and letting us know things are resolved now. 

 

If you have any further issues you know where to find me. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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sjlbarber
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Re: Registered devices

Hi there, 

I have the same problem: Can't get sky sports on the registered laptop. 

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Albert60
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Re: Registered devices

You'll have to get the devices re-registered by going into your virgin account and chatting to the helpdesk, should only take a couple of minutes.

 

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