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owengreen
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Registered Devices

I recently signed my laptop up to use Virgin TV anywhere however it doesn't work on Chrome. I then tried to sign in on Firefox however it doesnt recognise my laptop as a registered device and says i have to wait a month to change it?

I dont understand why this doesnt work.

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Forum Team (Retired) BenD_H
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Re: Registered Devices

Hi Owengreen,

 

Thank you for coming in and posting your message for the first time, it's good to see you.

 

I would like to help and can confirm that Chrome is a browser that doesn't support the TV Anywhere app. In this instance I would like to help and I'd  like to allocated you an additional change and apologise for any inconvenience in the meantime. I wasn't able to find your account and would need to do so for me to make this change. If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

If you need any additional help, please let me know.

Ben


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