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Modsrule1976
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Recording Sky Movies via TV Anywhere

Hi,

 

My subscription contains both Sky Sports and Movies. Whilst I can schedule recordings via TV Anywhere for the sports channels when I true do the same for any movies channels I receive a message telling me that I do not have movies in my package.

 

Can you please advise?

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Re: Recording Sky Movies via TV Anywhere

Hi Modsrule1976,

 

Thanks for your post and apologies for the issues you are having trying to set recordings for Sky Movies. 

 

Can I just double check, are you trying to set the recording for the HD or SD version? 

 

Are you setting the recording from the TV Anywhere app or the Sky Movies app?

 

Let me know so I can advise further. 

 

Thanks, 

Kath_F
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Modsrule1976
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Re: Recording Sky Movies via TV Anywhere

Hi Kath,

 

I am using TV Anywhere via a full browser rather than an APP and I am trying to record in HD.

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Re: Recording Sky Movies via TV Anywhere

Hi Modsrule1976, 

 

Thanks for coming back to me on this Smiley Happy

 

It seems another user is having the same issue only they are getting it with Sports not Movies.

 

I've been asked to collect some further information from you on this. 

 

Can you confirm the following:

 

What Operating System are you using?

What browser are you using?

Is your browser fully up to date?

Are you logged in on the Primary account or are you using a secondary address?

 

Once you let me know this, I can take a better look at things Smiley Happy

 

Thanks, 

Kath_F
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