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feelgood1uk
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Reached limit

I keep getting a message saying I have reached my device limit on my iPad. I have 2 devices registered, my iPad and my iPhone. My iPhone works fine using the sky sports app but my iPad is telling me that I have reached my device limit. I have not made any changes and cannot understand why this is. Please help

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amagicdrag0n
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Re: Reached limit

I too keep getting this problem, this has got to be the worst streaming app in the world. At the end of the MotoGP season, I will be cancelling my TV account and watching elsewhere!!

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Forum Team
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Re: Reached limit

Hi feelgood1uk

 

Welcome to the community.

 

Sorry to hear that you get a message of device limit reached when trying Sky Sports through you iPad.

 

When I checked your account, I can see that you have a device change available. If you can sign into your account, under My Profile select Sky Movies & Sky Sports. Remove the iPad from the list of registrations and un-install the app. Re-install the app, then start streaming a channel on Sky Sports, this will then prompt for registration.

 

Hopefully this will work for you. Let me know how you get on.

Speak soon
Sam


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