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petedurg
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Profile said I made a device change when I didn't

I upgraded my operating system on one of my registered devices, and now TV anywhere is saying my device isn't registered.  Also in my Profile it is saying I made a device change.  Same device, different OS.  Please advise so I can watch TV anywhere  on this device.  

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Forum Team (Retired) BenD_H
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Re: Profile said I made a device change when I didn't

Hi Petedurg,

 

Thank you for your post Smiley Happy

 

Whenever there is a change to your OS version on any device, this can sometimes trick the TV Anywhere into thinking it's a brand new device, when in all fact it isn't. Re-registering your device would resolve this and if you can take a look at your allowances, I have refreshed them for you Smiley Happy

 

Please let me know if this helps and all the best.

Ben


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