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cybmole
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Pin protection for on demand purchases

I was clicking madly trying to get this app to work on my pc, and suddenly I have launched some "on demand " show by accident.

Pretty sure we have the tivo set to ask for a pin on anything chargeable but does that also apply to tva?

 How can I check ?

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Forum Team
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Re: Pin protection for on demand purchases

Hi cybmole, 

 

Thanks for your post and it's a great question that we don't get very often. 

 

The TV Anywhere app does not go by the same rules as your TiVo®. Any parental controls set for the TiVo® will not transfer over to the TV Anywhere site or app.

 

This article will help you set those controls up: Setting parental controls for Virgin TV Anywhere

 

If you need any further advice, let us know.

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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cybmole
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Message 3 of 5
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Re: Pin protection for on demand purchases

well that is not good. I expected PIN protection to be protecting me !

can you check my bill for any on demand charge please

PS  the link you gave is not relevant - that is about controlling adult rated viewing by children, it makes no mention of controlling purchases via the app

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Forum Team
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Re: Pin protection for on demand purchases

Hi cybmole, 

 

Apologies, it looks as though I misread your post.

 

You're not able to make purchases via On Demand via the TV Anywhere site. Only via the TiVo®

 

If an On Demand programme started playing then it would be a free one. 

 

If there are any On Demand charges on your bill, these would be from purchases made via your TiVo® box. 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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cybmole
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Message 5 of 5
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Re: Pin protection for on demand purchases

ok - that's sensible design, - and a relief, thanks

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