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Biglinds
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Password won't work for TV on the go

Why cannot I connect anymore to to on the go? Using an iPad Pro, it says my password is wrong...so I changed it, and it works in the rest of the virgin site....I just cannot connect to the to and it's driving me mad

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J0hn
Super solver
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Re: Password won't work for TV on the go

It might be that the iPad is retaining the old password date, go to settings, safari,advanced, website data, safari and delete
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Password won't work for TV on the go

Hi Biglinds,

 

Thank you for coming back and taking the time to reach out to the Community.

 

I would like to ask if you have been able to get any joy out of J0hn's helpful advice?

 

Keep in touch and thank you for your time.

Ben


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