I have had Virgin since beginning of January. Most of the TV I watch is on my laptop On Demand. I have Windows 10, latest version of Adobe Flash, latest version of Mozilla and latest version of IE (I watch on both as Mozilla/Virgin can be temperamental).
I am finding with some shows that I try to watch them and the screen initially goes black as if it's about to load. But no load symbol comes up and then the screen just goes blue. No error message at all. This is constant with Arrow - I can't watch it at all. Legends of tomorrow is a lottery - sometimes plays but sometimes doesn't. Agent Carter has been ok until it did this in the middle of an episode. Limitless episode 2 is like Arrow and unplayable. I've tried random plays of other shows I'm not interested in and again it seems to be rather a lottery of what's playable and what isn't.
I have found a few other topics on this but everyone seemed to be using Chrome which appeared to be the problem. I'm not, so is there a fix for this? It is extremely annoying. 90% of my TV watching is on my laptop so this is basically what I'm paying Virgin for, but my favourite shows are hit and miss.