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Jeccadoodle
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Old TiVo box

Hi,
How do you go about getting an updated TiVo box to allow you to watch programmes through tv anywhere. Tried to watch a programme but looks like our box is to old. Thanks
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jb66
Alessandro Volta
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Re: Old TiVo box

There only is one type of Tivo box, do you mean you dont have one?
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Forum Team
Forum Team
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Re: Old TiVo box

Hi Jeccadoodle, 

 

Thanks for your post and welcome to the forums. It;s really great having you on board with us in thh Community. 

 

I'm sorry to hear you've not been able to use TV Anywhere so far. 

 

As mentioned by jb66, we only have 1 TiVo® box. If you're not able to watch channels via the app then you could have a V+ or V HD Box instead. In which case you'll need to upgrade to a TiVo® by speaking with the team on 150 / 0345 454 1111. 

 

If you already have a TiVo® box then when you are trying to use TV Anywhere, what errors are you faced with? 

 

Pop back and let us know so we can help.

 

Thanks,

Kath_F
Forum Team

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