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wince
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New to virgin today.

TV anywhere on phone will not retain my password. It successfully accepts it and then when I go back in it doesn't recognise it
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Forum Team
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Re: New to virgin today.

Hi wince, 

 

Thanks for your post and welcome to Virgin Media as well as the Community Smiley Happy

 

It can take 24 - 48 hours for your account to be fully set up so in the meantime there may be some log in issues. 

 

Once your services have been installed for more than 24 hours, give it another try and let me know how things go. 

 

Thanks,

Kath_F
Forum Team

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