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carolesymons
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New registration

Found device registration eventually on my tablet. De registered my old phone. Tried to register new Samsung A 5. I get 'login page could not be reached. Check your connection and try reloading the page'. Any thoughts?
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Forum Team
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Re: New registration

Hi carolesymons, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

 

I'm really sorry to hear that you are having an issue using TV Anywhere via your new Samsung Device. 

 

The first thing to check is to make sure you have the latest version of TV Anywhere installed. Make sure you are connected to wifi and that font size and style are all set to default in the device settings. 

 

When you open the app, the log in page should pop up straight away. 

 

If you get anything else can you take a screen shot to show me what's coming up. Smiley Happy

 

Thanks,

Kath_F
Forum Team

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