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Raj2
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New devise registration

I tried to register a new moblie. I deleted one of my 2 devises and tried to register ne w mobile.

I can now log into the app on new fone ,but when i try to watch anyting it keeps asking me to register devise and the doesnt allow this.

What do i need to do.

 

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Raj2
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Re: New devise registration

Hello, anyone from Virgin read my earlier post???Still no advise as to how to resolve this problem with not being able to register new devise.!!

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Forum Team
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Re: New devise registration

Hi Raj2, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy

 

I'm really sorry to hear that you are having an issue with your device. 

 

I have gone in to the account and have reset the device changes. You should now be able to register the new device. 

 

Pop back and let me know Smiley Happy 

 

Thanks, 

Kath_F
Forum Team

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