Hello, I got this problem, like many others, that Netflix app on my Samsung Smart TV stay stuck on 25% while trying to loading a content.
I try every single stuff I found online.
I've called the Virgin but they say internet is ok and the issue may depent on TV or NEtflix itself.
I've called Samsung and they let me make a try with doing an hotspot with my phone and connect the TV with it and try. Netflix was doing its job great, then. They said that I should contact my internet provider that thay will fix the problem for sure.
I've called NetFlix and they try to fix the issue but say that depends on my broadband connection, something about signal stability.
Could some of you please help me to sort this out.
I went trought all other topics in this forum but I cannot find an answer in none of them.
Sorry to hear that you're having some connection issues with Netflix.
Just to confirm, are you accessing it via our TiVo® application or is it directly through the smart TV's application for this?
If it's via TiVo®, I will need to run some checks on the equipment for you.
If it's via the smart TV application, the strength of the internet connection would depend on what type of connection you're using.
If you're using a direct connection via Ethernet cable from your TV to the SuperHub, this should normally be a strong connection. I will need to check your equipment if this is the connection type that you're using.