Re: My Samsung AT keeps coming up with code 15 =1 please help
Thanks for your post and welcome to the forums. Apologies to hear you've been having an issue streaming TV Anywhere
In order to help you I will need to know a little more information.
What OS is your Samsung device running?
Has TV Anywhere worked on this device before?
What are you trying to do when this error comes up?
Are you able to log in?
Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the current registration by clicking on the Delete button. Once you've done this, using the device you are trying to re-register, open up TV Anywhere and log in. Try to stream Channel 4 and this should then prompt you to register the device.
I have added a device change for you to use so if you follow the prompts on the screen, this will register the device for you and streaming will then commence
Let me know how things go.
Kath_F Forum Team
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