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iain82
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My Registered Devices

Hi - I have two devices registered on my account (iPhone and Macbook) but when I try to watch Sky Sports on both devices, it says I have reached my limit of registered devices . I don't want to remove them and add again cos I can only add one device a month.

Very annoying as I haven't had this issue before...

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iain82
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Re: My Registered Devices

This is actually a joke. I managed to get it working on my iPhone cos I wasn't logged in (d'oh) so I removed my laptop my from account so I could try and re-register it, told I have no more changes until 1st July. So basically I am not allowed to re-register the exact same device I had removed in the first place. Bit of a farce if you ask me.

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Forum Team
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Re: My Registered Devices

Hi iain82,

 

Thanks for your post and welcome to the forums. It's lovely to have a new face in the crowd getting involved. 

 

Apologies to hear you are having an issue re-registering a previous device. In order to help you with this I'll need to go into the account and check a few things. 

 

I have been unable to locate your account and need some information from you so that I can resolve this issue.

 

I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon,

Kath_F
Forum Team

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