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Registered: ‎25-07-2012
Message 1 of 6 (160 Views)

More problems with TV anywhere

I thought that the issues with TV anywhere were sorted, but sadly not. I am having again the problem of being asked to 'register this device' to watch streaming, this despite making no changes to anything connected. This is in addition to being asked to 'register this device' and seeing on the device registration page that it is already registered. I made a change once thinking that would solve it, deregistering and then registering the same device again, but being asked to do this yet again today, which of course I can't as I have already made one change this month

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Forum Team
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Registered: ‎04-07-2016
Message 4 of 6 (164 Views)
Helpful Answer
confirmed by nijmegen92
‎19-04-2017 17:50

Re: More problems with TV anywhere

Hi nijmegen92,

 

Thanks for posting!

 

Sorry to hear you're having trouble with TV Anywhere.

 

Are you still experiencing issues with this? I've added another device change for you just in case.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Superfast
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Registered: ‎14-05-2016
Message 2 of 6 (134 Views)

Re: More problems with TV anywhere

Hi i did exactley the same..
I couldent stream on my iphone7,even thow i had an iphone 7 registered slot..
So i deleted the slot to re register and now i have no moore changes left..
Can we phone them up and ask them to sort the slots out i wonder?







Cable customer from its inception in 80's in Birmingham .have never missed a bill payment.my package is big kahuna xl tv..200mb internet..and free sky movies for 6 months..+tivo box.
Ps4 & Amazon firestick.
+size 9 feet..iphone 7 plus..
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Registered: ‎25-07-2012
Message 3 of 6 (114 Views)

Re: More problems with TV anywhere

Well a call might do it, but not sure which of the many selections to go for. I notice that sometimes the forum moderators pick up on issues and offer solutions, but not sure how often this happens.

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Message 4 of 6 (165 Views)
Helpful Answer
confirmed by nijmegen92
‎19-04-2017 17:50

Re: More problems with TV anywhere

Hi nijmegen92,

 

Thanks for posting!

 

Sorry to hear you're having trouble with TV Anywhere.

 

Are you still experiencing issues with this? I've added another device change for you just in case.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Registered: ‎25-07-2012
Message 5 of 6 (80 Views)

Re: More problems with TV anywhere

Thanks. I was still having problems, but your intervention has solved this. I did suggest to another forum member that it might have been due to a software update on the iPad. Solved now anyway.
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Message 6 of 6 (29 Views)

Re: More problems with TV anywhere

Hi nijmegen92,

 

That's great, glad to hear it's sorted!

 

Pop back to the Community if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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