Please help!! I am slowly turning desperate. Sky sports on TVanywhere I now keep getting install microsoft silverlight on my MAC which worked before. Ive tried uninstalling, downloading, cookies, emptying track, restarting, everything. Please can someone help me sort this?.
The truth is the Virgin Anywhere capability doesn't work on Chrome and there are major compatibility issues on Safari. The website and help guides all like to pretend it is easily fixed by reinstalling Silverlight and changing cookie access settings, but in reality a lot of people will just keep on getting issues. Even if it works for a bit, it may go again. I regret to say that Virgin don't like to admit this. This also applies to the tech staff - who will spend ages wasting your time and with remote access to your mac and just do exactly what you did. They also won't get it to work. There is a simple answer. They eventually get to this under duress. That is install Firefox from Mozilla as a browser and run Virgin anywhere through that. It will save you ages. Virgin should be able to get it to work in Safari - but they haven't properly done so. So this is the easy answer and it will save the hours of wasted tech help to no end.