It keeps telling me my device isn't registered but it clearly is and I've watched all channels on it before. This has happened previously when I upgraded my OS on my mac and someone on the forum said that this has the ability to knock off the registration with you and I'm wondering if the upgrade to my browser has now had the same effect. I would have used my one device change but I'd already used that when I upgraded my OS and was locked out. With a new month I can use the one change but I shouldn't have to considering I'm not changing devices.
This is incredibly frustrating especially if you're looking forward to watching something and then no-one at the call centre answers your phone. I was waiting for 15mins and my call got dropped, I tried again and the same thing happened.
This is a very frustrating niggle in your system that needs to be amended.