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portmandan
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Lost - tv anywhere

I used a mobile and laptop to watch tv on the go. I have had a recent unrequested update on Windows 10 on the laptop. I have now lost access to my tv anywhere on the  laptop. I changed the name from PC to laptop thinking it might help. Made matters worse. I have been informed I now have to wait until 1st November until the service is available on the  laptop (pc) is it  possible to reset the change as I did not realise what was happening and it is the same device?

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Re: Lost - tv anywhere

Hi portmandan,

 

Thanks for getting in touch!

 

I've Added another device change for you so you can try to add the device again.

 

Let me know how it goes! Smiley Very Happy

 

Josh


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Re: Lost - tv anywhere

Hi there portmandan,

 

Hope you don't mind me responding on Josh's behalf, as he is currently out of office.

 

Really great to hear that this did the trick for you! I'll make sure to pass your thanks on to Josh! Smiley Happy

 

Take care,

 

Nat_J


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Re: Lost - tv anywhere

Hi portmandan,

 

Thanks for getting in touch!

 

I've Added another device change for you so you can try to add the device again.

 

Let me know how it goes! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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portmandan
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Re: Lost - tv anywhere

Thanks Josh,

That did the job. Thank you.

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Re: Lost - tv anywhere

Hi there portmandan,

 

Hope you don't mind me responding on Josh's behalf, as he is currently out of office.

 

Really great to hear that this did the trick for you! I'll make sure to pass your thanks on to Josh! Smiley Happy

 

Take care,

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


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