I used a mobile and laptop to watch tv on the go. I have had a recent unrequested update on Windows 10 on the laptop. I have now lost access to my tv anywhere on the laptop. I changed the name from PC to laptop thinking it might help. Made matters worse. I have been informed I now have to wait until 1st November until the service is available on the laptop (pc) is it possible to reset the change as I did not realise what was happening and it is the same device?