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stortford1
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Login problem

I watched TV anywhere fairly successfully on IE11 but was not happy with other aspects of IE11 so I have switched to latest version of FireFox (Why is Chrome not accepted?) When I try to log in to watch a live program on my laptop, the login process just goes on and on and on! Is there something else that I have to do to be accepted using FireFox?

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Crockret
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Re: Login problem

Ensure that Flash is up to date.

The change of browser can be seen as a device change. Try deleting the device & re-registering it.
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Forum Team
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Re: Login problem

Hi stortford1,

 

Thanks for your post and welcome to the forums. It's great to see you involved in the Community Smiley Happy

 

I'm sorry to hear that you are having an issue logging in to TV Anywhere from Firefox. As mentioned by Crockret, make sure your flash player is up to date. 

 

Google Chrome isn't supported as they have blocked third party add ons. In order to use TV Anywhere you need to use Flash Player.

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

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