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broksonic
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Message 1 of 11
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Latest Tv anywhere update no longer works

Updated my iPhone 5s and IPad Air 2 ' with the latest tv anywhere update , and it no longer works . I keep getting "COMMUNICATION ERROR. There was a problem connecting to the TiVo service. Worked perfectly ok before this update. 

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Ryq214
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Message 2 of 11
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Re: Latest Tv anywhere update no longer works

I will second this - they have broken it

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broksonic
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Message 3 of 11
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Re: Latest Tv anywhere update no longer works

In future can those at Virgin tech , actually check the app works before releasing !!!

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Superuser
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Message 4 of 11
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Re: Latest Tv anywhere update no longer works

While I accept that there are a few reports of the app not working, you can't suggest that it is broken for all.

All of the app is working for me, including the new function, and I'm sure I'm not on my own.

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broksonic
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Message 5 of 11
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Re: Latest Tv anywhere update no longer works


Ernie_C wrote:

While I accept that there are a few reports of the app not working, you can't suggest that it is broken for all.

All of the app is working for me, including the new function, and I'm sure I'm not on my own       

 

Yes but why should it work for some, and not others . Both my apple are on iOS on 10.01 

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Superuser
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Message 6 of 11
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Re: Latest Tv anywhere update no longer works

I don't know but it may be some issue local to you. Have you checked Service Status for your area?

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broksonic
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Message 7 of 11
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Re: Latest Tv anywhere update no longer works

No mention of tv anywhere not working in service status .  I guess it Its probably one of those apps that works for some , and not for others . Even if we're on the same iOS or android system 

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BigChris
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Message 8 of 11
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Re: Latest Tv anywhere update no longer works

I whole heartedly agree that this app should work for all users and not a chosen few. I'm using iPad Air and and iPhone 6 on the latest OS and Virgin don't seem to want to resolve being unable to access the app that worked perfectly a few days ago.
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BigChris
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Message 9 of 11
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Re: Latest Tv anywhere update no longer works

Bully for you Mr Superuser. That's a great attitude to take, some of us can't use the benefit of the app. If you are a superuser and have any influence within Virgin I suggest you ask them to look into the issue a little bit harder
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broksonic
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Message 10 of 11
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Re: Latest Tv anywhere update no longer works

They must of fixed something, because it's now working for me