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fergusonp
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Is a delete classed as a device change?

deleted both devices (now upgraded both phone and tablet) but no device changes available. So glad I waste £75+ for a service I cannot use to the maximum, and as for how shockingly Netflix works on 500GB TiVo box, think sky will be getting a call once contract finishes in April.

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Forum Team
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Re: Is a delete classed as a device change?

Hi fergusonp,

 

Welcome to the Community and thank you for your post on the Forum. When you delete a device, it is considered a device change as it's removed from the TV Anywhere platform. Apologies for the inconvenience this has caused, as well as the problems you are experiencing with your TiVo® Netflix app.

 

I have added a change back onto your account. Depending how many changes have already been done this month, I may be able to add another change on once you have registered a device, so please let me know when this has been done.

 

If you are having problems with the Netflix app, please submit a post on the DTV/TiVo Board so that we can look into this for you.

 

I look forward to hearing back from you.

 

Thanks,

 

Terri


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