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pippi
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I cannot access to sky sport?

I have two iPads registered with TV Anywhere. But with one of them, Pippis iPad Air, I cannot access Sky Sports but gets the message that I have reached the device limit!?

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Superuser
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Message 2 of 8
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Re: I cannot access to sky sport?

Device registrations are not synced between TV Anywhere and the Sky Sports and Mobile Apps.

 

There is a separate section in Anywhere.virginmedia.com  under My Profile for Sky Movies and Sky Sports - have you checked to see what, if any devices are showing as registered?

 

If you iPad is not showing then delete what is and go back to the app and try to view again.  The device should then register.

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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Forum Team
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Message 3 of 8
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Re: I cannot access to sky sport?

Hi pippi,
 
Thanks for your post and welcome to the forums. 
 
I'm sorry to hear that you were having an issue using your device to watch Sky Movies or Sports. 
 
I can see that Graham has put you on the right path to resolve this. Have you had any luck since you last posted?
 
If not and you need further assistance just let us know.
 
Thanks,
Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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pippi
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Message 4 of 8
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Re: I cannot access to sky sport?

It works! Thanks a million!

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Forum Team
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Message 5 of 8
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Re: I cannot access to sky sport?

Hi pippi, 

 

That's awesome news. 

 

If you need anything else from us, please just let us know. 

 

Take care, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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johnmclane
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Message 6 of 8
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Re: I cannot access to sky sport?

Hello ive got the same problem cant access sky sports on my iphone. The app says its for customers with sky subscription which i have. Checked on registered devices and the iphone is registered. Any help thanks.

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johnmclane
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Message 7 of 8
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Re: I cannot access to sky sport?

Sorted i signed out of the app and back in its now working
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Forum Team
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Message 8 of 8
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Re: I cannot access to sky sport?

Hi johnmclane, 

 

Thanks for letting us know you've gotten things sorted and that you can now stream via the Sky Sports site. 

 

If you have any further issues, let us know.

 

Take care, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



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