When I try to stream on iPad I get error a 3328 I am logged in ok and I can access sky sports via the sky sports app on demand is not working either if I press the settings icon the drop down box appears but I can't click any of the buttons to try and check the registration of the devices which this iPad is one of them any suggestions
Re: I am having trouble streaming channels on iPad
Thank you for getting back in touch and letting me know that the app and iOS is up to date.
The next step will be to re-register the iPad and see if that works. If click on this link it will take you to the TV Anywhere site, sign into your account with the primary email address, on the right hand side you will see My Profile, under this heading you will have device settings. In here you can delete the iPad, when you re-register do that from the iPad itself. When completing these steps do it from your laptop if possible.