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slowdong
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How long does it usually take for new channels to appear on Virgin TV Go?

Our family subscribed to BT Sports today and while the channels are working on TiVo, the channels have yet to appear on Virgin TV Go. Any idea on how long this usually takes? I was hoping to watch Porto vs Liverpool tonight but the television is occupied!

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Superuser
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Re: How long does it usually take for new channels to appear on Virgin TV Go?

It can take up to 24 hours but may happen more quickly.

I'm afraid it is a case of wait and see. If it hasn't appeared after 24 hours then call it in as a fault.
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slowdong
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Re: How long does it usually take for new channels to appear on Virgin TV Go?

Thanks. I guess I will just have to wait and see!

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Forum Team
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Re: How long does it usually take for new channels to appear on Virgin TV Go?

Hi slowdong,

 

Welcome to the Community!

 

Sorry to hear you've had a bit of trouble with your channels.

 

How has it been since posting? Is everything coming through okay?

 

Speak soon

 

Josh


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