Hi - I'm new to Virgin with 2 mini boxed installed for the first time a couple of weeks ago. I haven't been able to connect to stream recordings or download recordings onto my iPad, but can watch live TV on wireless. When I try to set up streaming devices I get a "set up error". The help pages say I should connect an Ethernet capable from the TiVo to the hub which wasn't installed. I have tried this, but it hasn't fixed the error. Any help appreciated. Thank you.
Is at least one of your TV boxes the new V6 box? As you need one of those for the features you're trying to use, the older TiVo boxes only allow streaming of live TV\Catch up and control of the box via the app.