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deans6571
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HD Channels missing from TV Anywhere app?

I had a V6 installed today (in case it is a coincidence!) and all is working fine with TV Anywhere on my iPad Air 2 (Latest version  installed).

However, I have just noticed that NO HD channels are now showing within the TV Anywhere app??

As an example, if you look at this screenshot:

Tv Anywhere HD Missing.JPG

 

 

 

 

 

 

 

 

 

 

 

 

...you will notice that the guide jumps from channel 107 (BBC Four) to Sky 1 on channel 110 - there is no BBC One HD on channel 108?????  And its the same for ALL HD channels - they are ALL missing from the tv guide on my TV Anywhere app??? 

I went and checked that they appear on my V6 box and they do - they are just missing from the TV Anywhere guide??

Smiley Frustrated

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Superuser
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Re: HD Channels missing from TV Anywhere app?

 

image.png

 


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Superuser
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Re: HD Channels missing from TV Anywhere app?

User error.

You have the guide showing only the streaming channels.

Within the app, you can change the view to Favourites or All by a pull-down menu.

You can even set the default to Favourites, something you can't do on TiVo or V6.

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Superuser
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Re: HD Channels missing from TV Anywhere app?

 

image.png

 

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deans6571
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Re: HD Channels missing from TV Anywhere app?

...DOH - I feel a little stupid now!!!!! Smiley EmbarassedSmiley Very Happy

Thanks for that Ernic_C 

 

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Ripryan1971
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Re: HD Channels missing from TV Anywhere app?

Hi there following on from last question. I have iPad Air, I've set it to ALL, like you mentioned before. When I click on a HD Channel it says I can only watch it on the TV. Any idea why please?

 

Thanks

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Superuser
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Re: HD Channels missing from TV Anywhere app?


Ripryan1971 wrote:

Hi there following on from last question. I have iPad Air, I've set it to ALL, like you mentioned before. When I click on a HD Channel it says I can only watch it on the TV. Any idea why please?

 

Thanks


User misunderstanding - you can't stream any HD channels so the app gives you an option it can perform if you ask for an HD channel - start the channel on the TV.

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Ripryan1971
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Re: HD Channels missing from TV Anywhere app?

Thanks for your time Ernie, is there any plans to let us watch HD channels on the app in the future?

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Forum Team
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Re: HD Channels missing from TV Anywhere app?

Hi Ripryan1971, 

 

Thanks for your post and welcome to the forums Smiley Happy

 

Currently there are no plans to include HD content via the apps or website however if and when we do we shall certainly let you know. 

 

In the meantime, don't forget you can record your favourite shows in HD to watch them in this manner if you choose Smiley Happy

 

Thanks,

Kath_F
Forum Team

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