Menu
Reply
  • 2
  • 0
  • 0
Becky62
Joining in
175 Views
Message 1 of 5
Flag for a moderator

Flash Player

How do I load Adobe Flash Player onto my Android mobile so that I can get TV Anywhere

0 Kudos
Reply
  • 8.83K
  • 1.2K
  • 3.59K
Superuser
Superuser
164 Views
Message 2 of 5
Flag for a moderator

Re: Flash Player


Becky62 wrote:

How do I load Adobe Flash Player onto my Android mobile so that I can get TV Anywhere


You don't need to.  What you do need to do is download the TV Anywhere app and load that onto your Android mobile, provided it is a compatible model.

See this help page for further info: https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...

_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
0 Kudos
Reply
  • 2
  • 0
  • 0
Becky62
Joining in
159 Views
Message 3 of 5
Flag for a moderator

Re: Flash Player

Thanks for your help. I've loaded the app., my phone has Android version 7 and the Virgin site tells me the phone is compatible but I still can't watch TV anywhere. Any further ideas I can try.  

0 Kudos
Reply
  • 10.52K
  • 951
  • 2.15K
Superuser
Superuser
155 Views
Message 4 of 5
Flag for a moderator

Re: Flash Player

Which channel number did you try to watch and what error message or symptoms did you get?

0 Kudos
Reply
  • 8.83K
  • 1.2K
  • 3.59K
Superuser
Superuser
154 Views
Message 5 of 5
Flag for a moderator

Re: Flash Player

Is the app giving any error messages?

Make sure you are connected via WiFi and that you are trying to stream an SD channel. Channel 4 on 104 is a good one to test with.

Another thought is that you have to be signed in with the primary user name for the account and have TV Anywhere access enabled via My Virgin Media.
_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
0 Kudos
Reply