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Crockret
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Message 1 of 46
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Essential Maintenance AGAIN

BT Sport have the Liverpool game.

TV Anywhere is unavailable again.

VM, do you think this is acceptable. Are you ever going to fix it?

18 months & counting. This happens every big matchday WITHOUT FAIL.

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qwakuk
Dialled in
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Message 2 of 46
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Re: Essential Maintenance AGAIN

I never bother any more, other sources are available
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Crockret
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Message 3 of 46
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Re: Essential Maintenance AGAIN

Yup. Praise be for the wonders of Sopcast - I got to watch it in HD too. But it makes me wonder why we subscribe at all.
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qwakuk
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Message 4 of 46
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Re: Essential Maintenance AGAIN

Agreed, on Big Daddy so paying them more than enough.

Moved on from Sopcast and also get HD pictures normally

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Forum Team
Forum Team
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Message 5 of 46
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Re: Essential Maintenance AGAIN

Hi both,
 
Thanks for your posts and apologies to hear you were having an issue with the error message for High Demand on your devices.
 
This was a known issue that has since been resolved. Have a look at this thread here: Resolved: TV Anywhere - "Home Mode"
 
It includes the resolution steps you'll need to take. 
 
Let me know if you have any further issues. 
 
Thanks,
Kath_F
Forum Team

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Crockret
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Message 6 of 46
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Re: Essential Maintenance AGAIN

I guess when there are so very many problems with TV Anywhere, it's easy to get them mixed up. You certainly have here Kath.
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qwakuk
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Message 7 of 46
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Re: Essential Maintenance AGAIN

I was trying on a Windows 10 device via a web browser

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Crockret
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Message 8 of 46
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Re: Essential Maintenance AGAIN

The game is on BT Sport.

Groundhog day again.

Incompetence personifiedIncompetence personified

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nickh
Superfast
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Message 9 of 46
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Re: Essential Maintenance AGAIN

Crocket - Not that it helps you, but I've actually managed to watch the whole of the first half of the football without any issues tonight.

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Crockret
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Message 10 of 46
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Re: Essential Maintenance AGAIN

These days I'll only try for a maximum of 5 minutes before giving up & either watching something outside of TV Anywhere, or firing up Acestream or Sopcast if it's a must-see game.  It's not ideal but I'm fed up of missing games entirely because of Virgin Media's "technology". I also tried joining the stream just after kick-off time, which is of course a schoolboy error. I got a mixture of browser just hanging or the essential maintenance message about 8 times before giving up.

Tonight isn't a massive games but the capacity issues seems to rise exponentially with the prestige of the fixture.  So tonight's middle-table clash has fewer issues than, say, Arsenal v Barca in the Champions League.  I'm sure if I kept trying tonight I'd get in eventually, but that isn't really the point.