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Red4Ever
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Message 1 of 14
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Error with new Sky player on Mac

Could not register the device. Maximum allowed registered devices exceeded Error code: OVP_00002

This just started with the new Sky Player.


Please help

 

Thanks

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Red4Ever
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Message 2 of 14
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Re: Error with new Sky player on Mac

Just want to add it works fine on Virgin website and the Mac is registered correctly
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jmwray22
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Message 3 of 14
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Re: Error with new Sky player on Mac

I am having the exact same problem, my Mac is correctly registered as a device and works on virgin media player, but not on new sky sports app?

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padpadpadpad1
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Re: Error with new Sky player on Mac

I am also having this problem. Re-registered my device and it did not help. How can they introduce a new app without working out compatibility issues?

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warling
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Message 5 of 14
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Re: Error with new Sky player on Mac

Same error. Problem has existed for more than 48 hours now!

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Red4Ever
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Message 6 of 14
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Re: Error with new Sky player on Mac

Shockingly shoddy!!!

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padpadpadpad1
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Message 7 of 14
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Re: Error with new Sky player on Mac

Any movement on this?

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warling
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Message 8 of 14
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Re: Error with new Sky player on Mac

3 days and no fix. Wake up Virgin Media!! 

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Red4Ever
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Message 9 of 14
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Re: Error with new Sky player on Mac

I gave up and moved to my iPad for now.

 

Really disappointing 

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Superuser
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Message 10 of 14
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Re: Error with new Sky player on Mac


padpadpadpad1 wrote:

I am also having this problem. Re-registered my device and it did not help. How can they introduce a new app without working out compatibility issues?


How did you re-register your device? The device slots Sky is separate to the device slot for TV Anywhere.

As far as I know if you have a free Sky device slot then it should work with the new player. However if you've got both Sky slots full and are trying to change from the Silverlight player to the new app without first removing the registered Silverlight device, you'll get the error at the beginning of this thread.

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I work for Virgin Media - but all opinions posted here are my own