I just dereigistered my laptop and rgeistered a new Android device instead but got an error when trying to watch any channel.
Having looked up the error the suggestion is that the app needs to be registered to the main account of the device and I had registered it to a secondary account.
Unfortunately I cannot reregister the device as I have now made the 1 change allowed per month. Is there any way to get the number of changes reset as I was completely unable to use the registered device?
If so I can attempt registering the device with the main account
The error was D1 - the device is a monitor with built in Android (a Philips S231C4AFD). It looks like it's not supported. My guess is that it's being seen as conecting via HDMI despite it being built-in.
As the month changed I registered it against the primary user, but again it gives a D1 when trying to stream. Is it possible to get my change allowance reset for this month as the device does not work?