Menu
Reply
  • 7
  • 0
  • 0
peaser
Joining in
223 Views
Message 1 of 4
Flag for a moderator

Error code A:3328

Hi

I am unable to use tv anywhere in various locations where I get good internet service. After about a minute I get the error code "A: 3328". I get the service good my home and at my friends home. What sort of minimum wifi speed is required?

0 Kudos
Reply

Helpful Answers
  • 8.81K
  • 1.2K
  • 3.58K
Superuser
Superuser
392 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Error code A:3328

A member of the forum team will be able to help you in a few days.
_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.

All Replies
  • 8.81K
  • 1.2K
  • 3.58K
Superuser
Superuser
393 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Error code A:3328

A member of the forum team will be able to help you in a few days.
_________________________________________________________
Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
  • 7.27K
  • 306
  • 520
Forum Team
Forum Team
154 Views
Message 3 of 4
Flag for a moderator

Re: Error code A:3328

Hi peaser,

 

Thanks for posting!

 

Really sorry to hear you're having trouble with TV Anywhere.

 

Are you still getting the same error on screen?

Can you give some examples or areas you're struggling to connect? (WiFi hotspots etc.)

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 5
  • 0
  • 0
Timmymc
Joining in
127 Views
Message 4 of 4
Flag for a moderator

Re: Error code A:3328

i get this error repeatedly. I can't watch anything at all on TV Anywhere unless I'm in my house on my home Virgin wifi, which makes the whole point of "anywhere" pointless. I recently learnt that it won't work on a cellular connection? Is that true? Whenever I try to watch on ipad via any other wifi I get 3328 error. What should I do?

0 Kudos
Reply