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Tommy1982
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Error code 3328

I keep getting the message - "We encountered an error while trying to stream this channel (A:3328)" when trying to watch TV on my iPhone 5 at work. It works on my home wifi but never at work. Any ideas why?
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Re: Error code 3328

Hi Tommy1982,

 

Thanks for your post and welcome to the forums. Smiley Happy

 

I've seen this happen a few times where the wifi at your place of work has some sort of firewall or protection on to stop this sort of thing happening. 

 

It's worth having a chat with your IT Team first. 

 

Are you able to use TV Anywhere when connected to another wifi network such as a friend or relatives private network?

 

Let me know.

 

Thanks,

Kath_F
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