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trfc1
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Error Message 1013 on Sky Sports ipad

Hi can anyone help please?

When try to watch TV Anywhere through the sky sports app I keep getting "a temporary error has been encountered. Please try again later, error code 1013.

Can anyone help please?

 

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Re: Error Message 1013 on Sky Sports ipad

Hi trfc1, 

 

Thanks for your post and apologies to hear you are having an issue accessing Sky Sports on the iPad. 

 

Are you still having the issue with this error message? 

 

If so can you try deleting the Sky Sports app from the iPad and re-downloading it for me. This usually resolves most issues. 

 

I reset things at this end too so try streaming once you've re-downloaded the app. 

 

If it doesn't come back and let me know what OS you are running on. 

 

Thanks,

Kath_F
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