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justthedab
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Message 31 of 95
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Re: Error Code 1949 while watching Sky Sports

Ditto. No need to though to sign out each time, but do need to go back to the browser to reactivate the stream. Still, very annoying!! I wonder if it's "some users" as mentioned, and not actually "all PC users".
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geekv
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Message 32 of 95
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Re: Error Code 1949 while watching Sky Sports

Are you sure only SOME users are having issues with the new version of the player ? 

i haven't heard from anyone with the new player who it works for on PC.

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justthedab
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Message 33 of 95
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Re: Error Code 1949 while watching Sky Sports

geekv, please read my post again, that was exactly my point Smiley Happy

It was someone from Virgin Media who suggested the "some users" idea.

It would indeed appear to be ALL pc users.
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strawfoot
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Message 34 of 95
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Re: Error Code 1949 while watching Sky Sports

I am another user getting the 20 minute timeout error 1949 using version 4.0.0.0. on Windows 10 PC

I find it amazing that these apps get released into the public domain without proper testing. Still, on the plus side it doesn't stutter as much as the previous version.

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justthedab
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Message 35 of 95
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Re: Error Code 1949 while watching Sky Sports

strawfoot, I was really surprised, and happy, with the lack of stuttering with the new player ... for the first 20 minutes! Smiley Wink
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Moderator
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Message 36 of 95
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Re: Error Code 1949 while watching Sky Sports

Hi all,

 

Sky are aware of this issue and are working on a resolution.

 

We’re sorry for any  inconvenience this is causing when watching longer sporting events.

 

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eastwc00
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Message 37 of 95
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Re: Error Code 1949 while watching Sky Sports

"We’re sorry for any inconvenience this is causing when watching longer sporting events."

It's not longer events, it's any event!
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strawfoot
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Message 38 of 95
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Re: Error Code 1949 while watching Sky Sports

It's fine for watching Usain Bolt though -shame he's retired Smiley Wink

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Charma7988
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Message 39 of 95
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Re: Error Code 1949 while watching Sky Sports

I am too getting the error 1949 every 20 minutes, so annoying and why do you keep changing and updating the sky sports players...
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jagxf
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Message 40 of 95
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Re: Error Code 1949 while watching Sky Sports

Me too suffering since jun 5th....

now only 20 mins after waiting months for the 7005 error we have 1949 error no doubt we will have another error

say year 2020 bug !!!

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