I am also getting error code 1949 every 20 mins. When you are trying to watch a 5 day cricket match this is unacceptable, especially as I have just added Sky sports to my subscription on the understanding that I will be able to watch on my pc while away from home. In addition the reception has started stuttering and dragging, and I have ended up going back to Test Match Special on Radio 5. Not what I am paying for!
I am paying Virgin for this "service", not Sky, and I think it is up to Virgin to raise this problem with them.
Hi,im also suffering with the 1949 error code,never had any problems with this in the last few years until had to update the sky player.Agree it does make it very difficult to watch any sports as throws up the code every 20 mins.Not good enough!