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SGE
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Message 21 of 95
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Re: Error Code 1949 while watching Sky Sports

I am also getting error code 1949 every 20 mins.  When you are trying to watch a 5 day cricket match this is unacceptable, especially as I have just added Sky sports to my subscription on the understanding that I will be able to watch on my pc while away from home. In addition the reception has started stuttering and dragging, and I have ended up going back to Test Match Special on Radio 5.  Not what I am paying for!

I am paying Virgin for this "service", not Sky, and I think it is up to Virgin to raise this problem with them.

Jenny

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jagxf
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Message 22 of 95
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Sky sports 1949 error log

Hi if you have the 1949 error reply here to see how many are suffering this

appalling problem from SKY & Virgin

With so many other messages around the forum lets all gather in one place.

Thanks

 

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Moderator
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Message 23 of 95
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Re: Error Code 1949 while watching Sky Sports

Hi all,

We're aware that some users are experiencing an Error Code 1949. This has been raised for investigation and we will keep you updated.

Kind regards,

Moderation team

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lhud64
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Message 24 of 95
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Re: Error Code 1949 while watching Sky Sports

no problem with sky cinema player only sky sports. As stated earlier will a refund be issued for  this problem as paying for a service which we are not getting should mean a refund.

 

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samikaz
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Message 25 of 95
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Re: Error Code 1949 while watching Sky Sports

Same issue as everyone. And I have never had the issue of 60 mins before. Please get this fixed asap as I watch mainly all the sport on my PC!

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feragman
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Message 26 of 95
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Re: Error Code 1949 while watching Sky Sports

Hi,im also suffering with the 1949 error code,never had any problems with this in the last few years until had to update the sky player.Agree it does make it very difficult to watch any sports as throws up the code every 20 mins.Not good enough!
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eastwc00
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Message 27 of 95
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Re: Error Code 1949 while watching Sky Sports

Not only the fact it stops every 20mins but the fact you have to close down the browser and re - login.
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Erica1
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Message 28 of 95
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Re: Error Code 1949 while watching Sky Sports

Same 20 minute issue for me but ok on android tablet

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geekv
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Message 29 of 95
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Re: Error Code 1949 while watching Sky Sports

Same for me.. new App version 4.0.0.0 sports app throws error 1949 every 20 minutes
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passostelvio
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Message 30 of 95
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Re: Error Code 1949 while watching Sky Sports

Add another one here. Every 20 minutes when watching the cricket yesterday.
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